We want you to be completely satisfied with your purchase from Pixie Plays. If, for any reason, you're not happy with your order, please review our refund and exchange policy below.
Refunds
You may request a refund within 30 days of your purchase if the product is unused, in its original packaging, and accompanied by a receipt. Refunds will be processed within 7-10 business days once we receive and inspect the returned item.
Exchanges
We offer exchanges for defective or incorrect items. Please contact us at info@pixieplays.com within 14 days of receiving your order to arrange for an exchange. The item must be in its original condition.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Contact Us
For any issues regarding refunds or exchanges, please reach out to us at info@pixieplays.com.